The Sanctuary Day Spa has selected its skin, body, and nail professionals for their outstanding technique, expert knowledge, and the ability to transfer this knowledge to you. We are committed to staying up to date with the latest trends, and will regularly introduce new products and services, to ensure you receive the maximum benefit from your experience. Every visit will begin with a complimentary consultation, to ensure you the most safe and effective experience possible. We look forward to exceeding your expectations.

At the Sanctuary Day Spa our team of stylists and colorists are eager to find a look that's right for you. Whether you desire a dramatic change, or a subtle makeover, our experts can turn your vision into a reality. Every visit will begin with a thorough consultation, and we are confident you'll receive the highest quality of service.

ETIQUETTE

Our goal is to ensure that you completely enjoy your time with us, the following tips will help you to make the most of your time at our salon.

Appointments / Cancellations
Cancellation policies are applicable to all services.

We appreciate:

  • 24 hours notice on spa packages
  • 4 hours notice for all other services

Late Cancellations may be subject to a service fee.

Spa Packages
This time is reserved exclusively for you. If you are unable to make your appointment, please call 24 hours prior to avoid a 50% cancellation fee. No-shows will be charged the full amount of the service.

Gratuities
Tipping is always left to the discretion of our clients.  Gratuity envelopes are provided at the check out desk for your convenience. Gratuity may be cash or check only. Unfortunately, gratuities may not be added to your credit or debit card. No cash back from (in store or online) gift certificates.

Cell
So that all guests can relax while visiting us, we ask that all cell phones be turned off when entering the salon and spa.  If you must make a call, please speak softly and keep the call to a minimum. 

Children
We ask that children not getting service/very young children do not accompany you on your visit.  We ask that children getting service remain in our reception area accompanied by an adult.  At no time are children under 12 permitted in the spa area.  Our guests expect, and deserve a peaceful and relaxing atmosphere while they receive their service.

Contact
If you have any questions, please feel free to contact us.